Value · Cost → what you get

Every dollar has a job.

Start with The Watch. Add a block only when you want what it does. Every price is one flat number. No tiers, no long ladder.

You run your business. We'll stand the watch.

10-second scan

$799 to start. Add only what you need.

Catch$799The Watch
Customer list+$249Ship's Log
Reviews+$149Signal Flags
Web leads+$99Lookout
Get paid+$99Paymaster
Everything$1,345All aboard

What each dollar buys

Pay X more. Get Y.

Each block's monthly price first, then your total with The Watch. One clear outcome per block, then three concrete results.

01 Start here

The Watch

Catches the calls you can’t.

$799/mo
Monthly total $799
Founding Shops: $499/mo × 90 days (first ten), setup waived. Then $799.

What you get for that money: Missed calls get a text back in seconds from your shop’s line, the job written down, a spot on your calendar with reminder texts, and a one-page Monthly Watch Report.

  • Jobs booked from calls you would have missed
  • Open estimates followed up at day 1, 3, and 7
  • Real emergencies ring straight to you

You put in: Forward your line + ~45-min kickoff

Our guarantee

On watch or off the bill.

If we don’t pay for ourselves in month 1, you don’t pay for month 2. Defined in writing from your bookings × your ticket. Usage separate.

02Customer list & follow-up

Ship's Log

Past customers hear from you every season, so repeat work comes back to you.

+$249/mo
With The Watch $1,048/mo

What you get for that money: Your old customer list, cleaned up and working again under your name.

  • All your past customers in one clean list
  • A job board on your phone, from first call to paid
  • Seasonal tune-up texts and emails, up to four a year

You put in: Your customer list (name plus phone or email) + OK on the first message

03Google reviews

Signal Flags

Every finished job gets a polite ask for a review, so the next homeowner picks you.

+$149/mo
With The Watch $948/mo

What you get for that money: More happy customers actually leave the Google review.

  • A review request text after each job, plus one reminder
  • New reviews sent to you with a reply drafted to approve
  • Your latest Google reviews shown on your website

You put in: Google Business Profile access

04Website chat & leads

Lookout

People who find you online get a text back right away, even when you’re under a sink.

+$99/mo
With The Watch $898/mo

What you get for that money: Web visitors and messages get the same fast follow-through as your phone.

  • A chat button on your website that continues by text
  • An instant text reply to every web form
  • Facebook and Instagram messages in the same inbox

You put in: One line of code on your site + Facebook page access

05Invoices & text-to-pay

Paymaster

Send the bill by text before the truck leaves the driveway, and stop chasing checks.

+$99/mo
With The Watch $898/mo

What you get for that money: Faster, easier payment for the work you already did.

  • Invoices by text, paid by card in a couple of taps
  • An optional deposit link when a job is booked
  • Automatic reminders on unpaid invoices at day 3, 7 and 14

You put in: A card-payment account (a 10-minute call to link it)

All

All aboard

The Watch plus all four blocks, for $50 a month less.

$1,345/mo
Founding Shops $1,045/mo for 90 days

Setup: The Watch $500 (waived for Founding Shops), Ship’s Log $250, other blocks $0. All aboard setup $500. Add or drop any block with 30 days’ notice. Phone and text usage billed at cost. See Plans to add it up.

Next step

You never buy more than you need.

Start with The Watch. Prove it on the Monthly Watch Report. Add a block only when you want what it does.

Glen Sharlun Officer of the Watch

Draft pricing, subject to change.

Watch Officer Standing watch on every call.

You run your business. We'll stand the watch.

Missed-call text-back and lead follow-through for local home service shops.

Service area

Stafford, Fredericksburg, Spotsylvania, King George, and Falmouth, Virginia

Home · Value · Plans

© 2026 N Star Solutions LLC. Watch Officer is a brand of N Star Solutions LLC, Fredericksburg, VA. All rights reserved.

Draft pricing, subject to change.